E:10 · Intelligent dosing system pump blocked

Safe first steps

1. Turn off the washing machine and unplug it from the power source.
2. Locate the intelligent dosing system pump, usually found near the detergent compartment.
3. Check for any blockages in the pump and clean it thoroughly.
4. Reassemble the pump and ensure all parts are securely in place before plugging the machine back in.

When to stop

• If the pump remains blocked after cleaning or if you notice any damage to the pump components, stop and call a professional.