Error code · Bosch
E:38 · Blocked pump
The pump is blocked, which may prevent proper drainage. Check for obstructions in the pump and clean it as necessary.
Washing machineCaution — Know When to StopFixLens verified
Safe first steps
- Turn off the washing machine and unplug it from the electrical outlet.
- Check the drain hose for any visible obstructions and remove them if necessary.
- Locate the pump filter, remove it, and clean it thoroughly to ensure there are no blockages.
- Reassemble the pump filter and drain hose securely before plugging the machine back in.
When to stop
- If the pump remains blocked after cleaning, or if you notice any unusual noises or leaks, stop and call a professional.
Likely cause
The pump is blocked, which may prevent proper drainage. Check for obstructions in the pump and clean it as necessary.
Verification
Reviewed by: automated manual extraction
Verified against Bosch WAX28EH0BY technical documentation
FixLens publishes its own structured technical logic verified against Bosch WAX28EH0BY documentation · last verified April 21, 2026.
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