Error code · Candy
E4 · IGBT temperature sensor failure
The E4 error indicates a failure of the IGBT temperature sensor. Please contact support for assistance.
Extractor hoodCall Technician — Professional Help NeededFixLens verified
Safe first steps
- Ensure the extractor hood is unplugged from the power source before proceeding.
- Check the wiring connections to the IGBT temperature sensor for any visible damage or loose connections.
- If the wiring appears intact, visually inspect the IGBT temperature sensor for any signs of damage.
- If you find any damage to the sensor or wiring, do not attempt to use the extractor hood and arrange for a service visit.
When to stop
- Stop if you notice any burning smell or smoke coming from the extractor hood — risk of fire.
Likely cause
The E4 error indicates a failure of the IGBT temperature sensor. Please contact support for assistance.
Verification
Reviewed by: automated manual extraction
Verified against Candy CIH6I4CE technical documentation
FixLens publishes its own structured technical logic verified against Candy CIH6I4CE documentation · last verified April 21, 2026.
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