Error code · Candy

E4 · IGBT temperature sensor failure

The E4 error indicates a failure of the IGBT temperature sensor. Please contact support for assistance.

Extractor hoodCall Technician — Professional Help NeededFixLens verified

Safe first steps

  1. Ensure the extractor hood is unplugged from the power source before proceeding.
  2. Check the wiring connections to the IGBT temperature sensor for any visible damage or loose connections.
  3. If the wiring appears intact, visually inspect the IGBT temperature sensor for any signs of damage.
  4. If you find any damage to the sensor or wiring, do not attempt to use the extractor hood and arrange for a service visit.

When to stop

  • Stop if you notice any burning smell or smoke coming from the extractor hood — risk of fire.

Likely cause

The E4 error indicates a failure of the IGBT temperature sensor. Please contact support for assistance.

Verification

Reviewed by: automated manual extraction

Verified against Candy CIH6I4CE technical documentation

FixLens publishes its own structured technical logic verified against Candy CIH6I4CE documentation · last verified April 21, 2026.

Official manufacturer support