Error code · Candy

BS1363A · UK plug standard compliance

This code indicates that the UK plug must comply with the BS1363A standard. Ensure the plug is properly connected to a grounded outlet.

Washing machineDIY First — Safe to Try YourselfFixLens verified

Safe first steps

  1. Check if the plug is a BS1363A standard plug and properly connected to a grounded outlet.
  2. Inspect the power cord for any visible damage or wear. If damaged, do not use the appliance.
  3. Ensure that the outlet is not overloaded with multiple devices plugged in.

When to stop

  • If the plug does not meet the BS1363A standard or the outlet is not grounded, stop using the appliance and consult a qualified electrician.

Likely cause

This code indicates that the UK plug must comply with the BS1363A standard. Ensure the plug is properly connected to a grounded outlet.

Verification

Reviewed by: automated manual extraction

Verified against Candy EY 28SB8-S technical documentation

FixLens publishes its own structured technical logic verified against Candy EY 28SB8-S documentation · last verified April 21, 2026.

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