Error code · Candy

E4 · Water level not reached

This error indicates that the required water level has not been reached, possibly due to water draining from the hose. Check if the tap is fully open and the water pressure is normal.

Washing machineCaution — Know When to StopFixLens verified

Safe first steps

  1. Ensure the water tap is fully open to allow maximum water flow.
  2. Check the water pressure by running another tap in your home; it should flow steadily.
  3. Inspect the drain hose for any kinks or blockages that may cause water to drain out.
  4. If the hose is clear, check the connection to the machine to ensure it is secure and not leaking.

When to stop

  • If the water level does not rise after checking the tap and hose, call a professional to inspect the machine for internal issues.

Likely cause

This error indicates that the required water level has not been reached, possibly due to water draining from the hose. Check if the tap is fully open and the water pressure is normal.

Verification

Reviewed by: automated manual extraction

Verified against Candy BQ 49SBL10U-S technical documentation

FixLens publishes its own structured technical logic verified against Candy BQ 49SBL10U-S documentation · last verified April 21, 2026.

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