Safe first steps
- Check if the washing machine door is fully closed.
- Ensure that no laundry is caught in the door, preventing it from closing properly.
- Inspect the door latch for any visible damage or obstruction.
Error code · Candy
This error indicates a problem with the door. Check if the door is properly closed and ensure that laundry is not obstructing it.
Safe first steps
When to stop
Likely cause
This error indicates a problem with the door. Check if the door is properly closed and ensure that laundry is not obstructing it.
Verification
Reviewed by: automated manual extraction
Verified against Candy CBD 485D1E/1-S technical documentation
FixLens publishes its own structured technical logic verified against Candy CBD 485D1E/1-S documentation · last verified April 21, 2026.
Official manufacturer support