Error code · Candy

E7 · Door problem

This error indicates a problem with the door. Check if the door is properly closed and ensure that laundry is not obstructing it.

Washing machineCaution — Know When to StopFixLens verified

Safe first steps

  1. Check if the washing machine door is fully closed.
  2. Ensure that no laundry is caught in the door, preventing it from closing properly.
  3. Inspect the door latch for any visible damage or obstruction.

When to stop

  • If the door is closed properly and there are no obstructions, but the error persists, call a professional for further assistance.

Likely cause

This error indicates a problem with the door. Check if the door is properly closed and ensure that laundry is not obstructing it.

Verification

Reviewed by: automated manual extraction

Verified against Candy CBD 485D1E/1-S technical documentation

FixLens publishes its own structured technical logic verified against Candy CBD 485D1E/1-S documentation · last verified April 21, 2026.

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