E9 · Load stuck to drum wall

Safe first steps

1. Unplug the washing machine from the power outlet to ensure safety before proceeding.
2. Open the washing machine door carefully to access the drum.
3. Check if any laundry is stuck to the drum wall and gently release it.
4. Rearrange the laundry inside the drum evenly and close the door securely.
5. Plug the washing machine back in and restart the appliance to check if the error is resolved.

When to stop

• If the laundry remains stuck after following the steps, or if you notice any unusual noises or damage, stop and call a professional.