Error code · Gorenje
E27 · Steam generator failure
The steam heater in the steam generator is not functioning. Repeat the washing programme, and if the error persists, contact a service technician.
Washing machineCall Technician — Professional Help NeededFixLens verified
Safe first steps
- Switch off the washing machine and unplug it from the power source.
- Wait for a few minutes, then plug the washing machine back in and turn it on.
- Select and start the washing program again to see if the error persists.
- If the error E27 still appears, check for any visible damage to the steam heater or connections.
- If you notice any damage or the error persists, arrange a service visit — do not use the appliance.
When to stop
- Stop if you see any visible damage to the steam heater or its connections — risk of electric shock.
Likely cause
The steam heater in the steam generator is not functioning. Repeat the washing programme, and if the error persists, contact a service technician.
Verification
Reviewed by: automated manual extraction
Verified against Gorenje WS168LNST technical documentation
FixLens publishes its own structured technical logic verified against Gorenje WS168LNST documentation · last verified April 22, 2026.
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