F13 · Error while locking the door

Safe first steps

1. Check if the washing machine door is fully closed. Open and close it firmly to ensure it locks properly.
2. Inspect the door seal and surrounding area for any obstructions or debris that may prevent the door from closing properly.
3. If the door is closed and free of obstructions but the error persists, check the door lock mechanism for any visible damage.
4. If the door lock mechanism is damaged or the error continues, do not use the washing machine and arrange for a service visit.

When to stop

• Stop if the door does not lock securely after closing — risk of water leakage or flooding.