E4 · Excess foam or water detected

Safe first steps

1. Check the amount of detergent you are using and ensure it is suitable for washing machines.
2. If you are using a high-efficiency detergent, ensure you are using the correct dosage as per the manufacturer's instructions.
3. Run a rinse cycle without any detergent to remove excess foam from the drum.
4. If the error persists after these steps, check for any blockages in the detergent drawer that may be causing excess foam.
5. If you notice any leaks or water pooling around the machine, stop using the appliance and arrange for a service visit.

When to stop

• Stop if you notice any leaks or water pooling around the machine — risk of flooding or electric shock.