E:10 · Intelligent dosing system pump blocked

Safe first steps

1. Open the detergent dispenser and remove any visible debris or clogs.
2. Clean the detergent dispenser and its cover with a damp cloth or under running water.
3. Check the pump unit for blockages and clean it with a damp cloth if necessary.
4. Reassemble the detergent dispenser and pump unit, ensuring everything is securely in place.
5. If the error persists after cleaning, do not use the washing machine and arrange for a service visit.

When to stop

• Stop if you notice water leaking from the detergent dispenser or pump area — risk of flooding or electric shock.