E:18 · Drainage issue detected

Safe first steps

1. Check the drain hose for any kinks or blockages.
2. Ensure the drain hose is properly installed and not too high or low.
3. Remove the detergent drawer and clean it thoroughly.
4. If the issue persists after cleaning the hose and drawer, check the pump for blockages.
5. If the pump is blocked or damaged, arrange a service visit — do not run the appliance.

When to stop

• Stop if you see water pooling around the machine — risk of flooding.