E:11 · Drain hose issue

Safe first steps

1. Check the drain hose connection at the back of the washer-dryer to ensure it is securely attached.
2. Inspect the drain hose for any visible signs of damage, such as cracks or holes.
3. If the drain hose is damaged, replace it with a new one that is compatible with your model.
4. After ensuring the hose is properly connected and undamaged, run a short cycle to check for leaks.

When to stop

• Stop if you see water leaking from the drain hose or connections — risk of flooding and water damage.