How FixLens handles personal data

This policy explains what personal data FixLens processes, why it processes it, and what rights users have.

Last updated: 15 April 2026

For the Czech consumer launch, the Czech version prevails in the event of any inconsistency.

Data controller

Personal data controller: will be published before the paid launch

Registered office: will be published before the paid launch

Privacy contact: will be published before the paid launch

What data FixLens may process

Account identifiers and contact data provided during sign-up and sign-in
Saved appliance data such as brand, type, model, and notes
Diagnosis inputs including error codes, uploaded images, and follow-up questions
Diagnosis results, verification details, feedback, and saved history

Processors and infrastructure

Clerk for authentication and identity session management
Neon for application database storage
Vercel for hosting and deployment
OpenAI for model-powered diagnosis and embedding workflows
Payment provider: RevenueCat

Your rights

Under applicable law, you may have the right to access, rectify, erase, restrict processing, obtain portability, object to processing, and withdraw consent where processing is based on consent.